Privacy Policy

1. Information We Collect

1.1 Account Information

• Email address
• Username and password (encrypted)
• Full name (for verification purposes)
• Date of birth (to verify age requirements)

1.2 Financial Information

• Cryptocurrency wallet addresses
• Transaction history (deposits and withdrawals)
• Payment method information (processed securely through third-party providers)
• Referral earnings and commissions

1.3 Technical Information

• IP address and location data
• Browser type and version
• Device information
• Login timestamps and activity logs
• Cookie data and preferences

1.4 Mining Data

• Mining plan selections and purchases
• Mining performance metrics
• Generator subscriptions and status
• Earnings history and statistics

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Provision

• Create and manage your account
• Process transactions and withdrawals
• Operate mining services and calculate earnings
• Provide customer support
• Send important account notifications

2.2 Security and Fraud Prevention

• Verify your identity
• Detect and prevent fraudulent activity
• Protect against unauthorized access
• Monitor for suspicious transactions

2.3 Platform Improvement

• Analyze usage patterns and trends
• Improve user experience
• Develop new features and services
• Optimize platform performance

2.4 Communication

• Send service updates and announcements
• Respond to inquiries and support requests
• Send promotional materials (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share data in the following circumstances:

3.1 Service Providers

• Payment processors (PayPal, Stripe, cryptocurrency payment gateways)
• Cloud hosting providers
• Email service providers
• Analytics platforms

3.2 Legal Requirements

• Comply with legal obligations
• Respond to lawful requests from authorities
• Enforce our Terms of Service
• Protect our rights and safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information:

4.1 Technical Safeguards

• Encryption: All sensitive data is encrypted using 256-bit SSL/TLS
• Secure Storage: Passwords are hashed using bcrypt
• Cold Wallets: Cryptocurrency funds stored in multi-signature cold wallets
• Firewalls: Advanced firewall protection on all servers
• DDoS Protection: Enterprise-grade DDoS mitigation

4.2 Operational Safeguards

• Regular security audits and penetration testing
• 24/7 security monitoring
• Access controls and employee training
• Incident response procedures

4.3 Your Responsibility

• Use strong, unique passwords
• Enable two-factor authentication (2FA)
• Keep your login credentials confidential
• Report suspicious activity immediately

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain your login session
• Analyze platform usage
• Improve user experience

Types of Cookies

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us analyze and improve the platform
• Functional Cookies: Remember your preferences

You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request a copy of your personal data
• Export your account data

6.2 Correction and Update

• Update inaccurate information
• Complete incomplete data

6.3 Deletion

• Request deletion of your account and data
• Subject to legal retention requirements

6.4 Withdrawal of Consent

• Opt-out of marketing communications
• Disable non-essential cookies

6.5 Objection and Restriction

• Object to certain data processing
• Request restriction of processing

To exercise your rights, contact us at privacy@dernic.com

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Retention Periods

• Active Accounts: Retained while account is active
• Inactive Accounts: 12 months after last activity
• Transaction Records: 7 years (legal requirement)
• Support Communications: 3 years

8. International Data Transfers

DERNIC Cloud Mining operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on the platform

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices:

• Email: privacy@dernic.com
• Support Portal: Available 24/7 through your dashboard
• Data Protection Officer: dpo@dernic.com