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Find answers to common questions about DERNIC Cloud Mining.

Getting Started

What is cloud mining?

Cloud mining allows you to mine cryptocurrency without owning physical hardware. We provide the mining equipment (GPUs), data center, electricity, and maintenance. You simply purchase a miner, pay for power (generator subscription), and earn cryptocurrency daily.

Key benefits:

  • No expensive hardware to buy
  • No electricity bills
  • No technical setup required
  • Start mining in under 60 seconds
How do I start mining?

Quick 7-step process:

  1. Create an account and verify your email
  2. Deposit funds to your wallet (minimum $10)
  3. Purchase a miner from the Shop
  4. Purchase a generator (or use the free 7-day generator)
  5. Pay for a generator subscription (1 or 6 months)
  6. Go to Dashboard and click "Start" on your miner
  7. Watch your earnings grow!
What's the minimum investment to start?

You can start with as little as $100:

  • MicroHash MH-100: $100 (miner)
  • Free Generator: $0 (7-day trial included)
  • Subscription: $0/month for generator power

Total first month: $100 to start mining
Daily earnings: ~$2.89/day
ROI: ~35 days

Do I need technical knowledge?

No! DERNIC is designed for everyone. Our platform handles all the technical complexity:

  • No hardware setup required
  • No software installation needed
  • No configuration or optimization
  • Simple point-and-click interface

If you can use a smartphone, you can use DERNIC.

Deposits & Payments

How do I deposit money?
  1. Click "Wallet" in the menu
  2. Click "Deposit Funds"
  3. Enter the amount (minimum $10)
  4. Choose payment method (Bitcoin, USDT, PayPal, Credit Card)
  5. Follow the payment instructions
  6. Funds appear in 1-5 minutes
Are there any deposit fees?

DERNIC does not charge deposit fees. However, payment processors may charge small fees:

  • Credit Card: ~3% processor fee
  • PayPal: ~2.9% processor fee
  • Bitcoin/USDT: Network fees only (usually $1-5)

Mining Operations

What's the difference between miners and generators?

Miners: The hardware (GPUs) that mine cryptocurrency. You buy miners once.

Generators: Power supply for your miners. Requires monthly/6-month subscription.

Think of it like this:

  • Miner = Your car (one-time purchase)
  • Generator = Fuel for your car (recurring cost)

Without a generator subscription, your miners won't run!

Do I get a free generator?

Yes! Every miner purchase includes a BasicPower BP-Free generator:

  • Duration: 7 days free
  • Reliability: 60% (may have downtime)
  • Perfect for: Testing the platform

Important: After 7 days, you must purchase a reliable generator and pay subscription to continue mining.

Which miner should I buy?

For beginners:

  • MicroHash MH-100 ($100) - Learn the platform, $2.89/day
  • ProMiner PM-250 ($330) - Good balance, $6.85/day

For serious miners:

  • HashMaster HM-700 ($500) - Great ROI, $11.40/day
  • EliteMiner EM-2500 ($1,700) - High power, $37.90/day

For professionals:

  • MegaHash MH-6000 ($3,500) - Maximum efficiency, $85.97/day
  • TitanRig TR-15000 ($10,200) - Enterprise level, $261.67/day
How do earnings work?

Your miners earn cryptocurrency 24/7:

  • Earnings are calculated hourly
  • Added to your balance automatically
  • Mine Litecoin (LTC) or Monero (XMR)
  • Crypto is auto-converted to USD for withdrawal

Important: Only ACTIVE miners earn. Inactive miners (no power/subscription) earn nothing.

Can I mine multiple cryptocurrencies?

Yes! We support:

  • Litecoin (LTC): Fast transactions, Scrypt algorithm
  • Monero (XMR): Privacy-focused, RandomX algorithm

You can switch between coins anytime from your Dashboard. Each miner can only mine one coin at a time, but you can change it whenever you want.

What is platform uptime?

We guarantee 99.9% uptime with:

  • Tier-4 data centers with redundant power
  • 24/7 monitoring and maintenance
  • Backup generators and cooling systems
  • Real-time performance tracking

Your miners run continuously, earning you passive income even while you sleep!

Generator Subscriptions

What are generator subscriptions?

Generator subscriptions power your miners. Think of it as paying for electricity in traditional mining.

Available plans:

  • 1 Month: $10 - Great for testing
  • 6 Months: $50 - Save $10! (Best value)
Do subscriptions auto-renew?

No! Subscriptions do NOT auto-renew. You must manually renew them when they expire.

Important:

  • When subscription expires, generator stops working
  • Your miners automatically turn OFF
  • No earnings until you renew subscription
  • Track expiry dates in the Subscriptions page
How do I pay for subscriptions?
  1. Go to "Subscriptions" in menu
  2. See list of your generators
  3. Choose subscription period (1 or 6 months)
  4. Click "Pay Subscription"
  5. Money is deducted from wallet balance
  6. Generator activates immediately
Can I renew the free generator?

No. The free BasicPower BP-Free generator is a one-time 7-day trial only. It cannot be renewed or extended.

After 7 days, you must purchase a reliable generator and pay for subscription to continue mining.

Which generator should I buy?

Match generator power to your miners:

  • MiniGen MG-100 ($50, 100W) - 1 small miner
  • StandardGen SG-200 ($110, 200W) - 1-2 miners
  • ProGen PG-300 ($160, 300W) - 2-3 miners
  • IndustrialGen IG-600 ($320, 600W) - 3-5 miners
  • EnterpriseGen EG-2500 ($600, 2500W) - 10-15 miners
  • DatacenterGen DG-6000 ($1,500, 6000W) - 20-30 miners

Pro Tip: Add up power usage of all your miners, then buy a generator that covers it.

Withdrawals

How do I withdraw my earnings?
  1. Click "Wallet" in menu
  2. Click "Withdraw Funds"
  3. Enter amount (minimum $20)
  4. Select withdrawal method
  5. Enter payment details (wallet address, PayPal email, etc.)
  6. Click "Submit Withdrawal"
  7. Receive funds instantly!

⚡ Fast & reliable withdrawals! Your money, your time.

What's the minimum withdrawal?

Minimum withdrawal: $20.00

This ensures withdrawals are economical after processing fees.

Can I withdraw cryptocurrency directly?

Yes! While mining earnings are shown in USD, you can withdraw as:

  • Bitcoin (BTC)
  • USDT (Tether)
  • Litecoin (LTC)
  • Monero (XMR)

Conversion happens automatically at current market rates.

Still Have Questions?

Our support team is here to help 24/7. Start mining today or contact us for assistance.

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